Office and Commercial Design

Every company is unique. Trying to impose pre-designed office ‘assemblies’ on all companies and all specific office spaces is similar to imposing the same living environment on all families. It results in corporate slums.

It is important to develop an understanding of a company and its community in order to develop a suitable environment to nurture its growth.
We believe that office design should be flexible enough to support the needs of the group, and the individual, while reinforcing and reflecting company culture, that passive energy saving measures are essential, and that the cost savings represented by trends such as hot desking and mobile work space should be balanced against the needs and productivity benefits associated with intuitive work spaces.

Well designed office environments advocate connections between people via communal spaces and allow for the dynamic needs of team groups and individuals via dedicated breakout areas and privacy zones. Well designed office environments provide an intrinsic sense of belonging, wellbeing and dignity to help people aim to be their best.

Residential and Building Design

We listen. Our aim is to help families develop their dream homes, to help investors reach their targets, and to help building construction professionals to build structures worthy of their pride.

Many years of successful residential and building design experience has led to our ability to provide creative, yet practical solutions toward building and construction. The buildings we celebrate reflect the essential properties of the materials used and techniques of construction.

Beyond academic study many lessons have been provided by building professionals, and many lessons have been provided by clients. We like to foster collaboration. The most demanding building construction hurdles can often yield particularly satisfying results.

Hospitality Design

Our hospitality design typically begins with relatively prosaic functional particulars; capacity of intended service functions, required cooking facilities, service equipment, and washing zones, likely circulation of staff and patrons, access to waste facilities, etc. Once the functional framework is understood we attempt to overlay an experience for the senses within the space.

Traditional Japanese design influences much of our work, though none more than within the hospitality context. Beautiful lighting, the play of colours and textures together with thoughtful composition, tailored shapes and forms, careful attention to acoustics, to aromas, to the comfort of patrons, and above all to fabrication detail create an enhanced, atmospheric theatre. The heightening of the senses within a purposeful environment.

Healthcare Design

In our experience healthcare design is evidence based. It forms a synergy between ergonomics, safety, accessibility, the integration of technology, and the need for calming, intuitive environments for health professionals and patients.

We understand the needs of a wide range of specialist and allied health care practices.
Our goals are to ensure that the healthcare facilities we design provide efficient, cost sensitive, and productive workplaces which respect the dignity and independence of patients.

Retail Design

Our customer-centric retail design concepts typically grow from a collaboration with our clients and other stake holders to focus on the most important goal – to achieve brand recognition, increased growth and to exceed our client’s and their customer’s expectations.

Our retail designs are developed specifically for each location, product and service requirement, brand and target market psychographics. We utilise contemporary design standards in visual merchandising, store aesthetics, fashion trends where appropriate and classic designs.

The experiences we have with focus group testing and analysis can assist our retail client’s with the identification of their target market customer’s demographics and psychographics if required.

Exhibition Design

Early post graduate career design experience within the exhibition industry provided the director of design empathy with many useful lessons in design practice. In respect to exhibition design one of Australia’s greatest architects Richard Johnson has suggested the following:

It is not just about the interior, but about the movement of people, the experience of space, the physical and symbolic context, about practice at a broad level”.

We feel Richard Johnson’s description of the exhibition design criteria is similar to his work, in that it is eloquent, succinct, and evocative.

Our designs, including those dedicated toward exhibitions result from the distillation of many influences, including masters within the design community, our clients, and our clients goals.

Furniture and Product Design

Product design methodology underpins the Design Empathy practice. Teachings of the encyclopaedic Industrial Design educator James Montague loom large on a daily basis.

Although the majority of our work is bespoke it is quite often informed by production design technologies. Modular, systematic assemblies, the use of repetition to exploit economies of scale, and acknowledgement toward the fact that elements designed without regard to service access and construction are often extremely difficult to physically build.

Many design experiences within the flat-pack furniture industry have resulted in an ability to design beautiful joinery which is efficient, durable, and cost-effective. We have a thorough working knowledge of furniture design materials and technologies.

Project Management

Project management is a service we offer which we can integrate into the execution of design development.
The principal challenge of project management is to achieve all of the goals and objectives of the brief within the project context, including progress milestones, budget, and scope.

We have managed projects both in partnership with our clients, and on our clients behalf.